Pet Policies at The Oaks
We are committed to providing a luxurious and relaxing retreat for all our guests, both human and canine. For the safety and comfort of everyone, we kindly ask that you review and agree to the following guidelines:
- A non-refundable $150* dog fee will be added to the guest’s room account. *per guestroom, per stay, per dog, max 2 dogs per room + applicable taxes.
- The Oaks Waterfront Hotel is willing to accommodate dogs of all sizes and breeds, provided they are fully trained, kept on a leash at all times, and complies with local legislation, laws and requirements.
- All pet waivers must be signed and returned back to the Front Desk.
- Dogs must be registered at the front desk during check-in and owners must sign the dog agreement. *Please do not bring dogs inside the main building. A member of Guest Services will come outside after check-in to verify the dogs being registered.
- Please ensure the good behavior of your pet. You are responsible for your dog’s actions at all times while staying at The Oaks.
- Guests will dispose of dog waste while on property. You must clean up after your dog in your accommodations and in all areas of the property where dogs are allowed.
- The Oaks Waterfront Hotel reserves the right to refuse service to any dog. If deemed appropriate, The Oaks may also ask that a disruptive or aggressive dog be removed from the property. The Oaks is not liable for any injuries to your dog sustained on property, under any circumstances.
- Guests are responsible for any damage or disruption dogs may cause. You agree to pay for any damages to accommodations, furniture, amenities, public areas (including landscaping) or guest property caused by your dog. These charges will be applied to your credit card on-file with the Front Desk. These charges may be applied after check-out if damages are not discovered beforehand.
- You are responsible for any compensation The Oaks must make to other guests if disturbed by your dog. These charges will be applied to your credit card on-file with the Front Desk. Charges may be applied after check-out if disturbance has not been rectified prior to your departure.
- Pet owners will keep their pet(s) off of all furniture including the bed, chairs and / or couches.
- Guests will display “Dog in Room” card provided by the Front Desk, on the outside of guestroom door, at all times. Housekeeping, Guest Services or other departments will make no attempt to enter the room while the sign is present unless services have been previously arranged. If a disturbance occurs management may enter the room.
- Housekeeping services need to be pre-arranged with Housekeeping so that the dog is with his or her owner or removed from the room during service.
- Housekeeping will not enter your accommodations if your dog is left unattended and uncrated. Please arrange a time with Housekeeping through the Front Desk if/when you require housekeeping services.
- Dogs are not permitted in main building, which also include pool area, dock, or back decks of main building. Dogs are also not permitted in company vehicles.
- Please be mindful of any excessive noise to ensure that other guests are not inconvenienced, both in public areas and in guestroom.
- Dogs should have all recommended vaccinations currently up-to-date, and guest agrees to obtain and provide current records from a licensed veterinarian should The Oaks request this information.
- Owners will notify the management of any dog “accidents” immediately and request special cleaning efforts.
- If your dog is left unattended anywhere on the property and causes disturbances, you herby permit agents of The Oaks to restrain your dog, or contract the proper authorities (e.g. animal control) to do so.
